Privacy Policy

Cor Co., Ltd. (hereinafter referred to as "the Company") recognizes the protection of customer personal information as an important responsibility in providing the AI/IoT solution "IoTRealm" and will handle it appropriately according to the following privacy policy.

Established: September 20, 2025

1. Definition of Personal Information

In this privacy policy, "personal information" refers to personal information as defined by the Personal Information Protection Law, meaning information about a living individual that can identify a specific individual, such as name, date of birth, address, telephone number, email address, etc.

2. Collection of Personal Information

The Company may collect personal information in the following cases.

  • When contacting us via inquiry form
  • When applying for services
  • When making a reservation for a free consultation
  • When requesting a PoC (Proof of Concept)
  • When installing/operating IoT devices
  • When learning/operating AI models
  • When applying for seminars/events

3. Data Collection by IoT Devices

In our IoT solutions, we may collect the following types of data.

  • Sensor data (temperature, humidity, vibration, acoustic, etc.)
  • Location data (GPS coordinates, movement history, etc.)
  • Image data (surveillance cameras, inspection cameras, etc.)
  • Audio data (voice recognition, acoustic analysis, etc.)
  • Device operation log data
  • User operation history data

4. Purpose of Personal Information Use

The Company uses collected personal information for the following purposes.

  • Service provision and operation
  • Customer support and response
  • Service improvement and new feature development
  • IoT device maintenance and operation
  • AI model accuracy improvement
  • Marketing and promotion (with consent)
  • Legal obligation fulfillment

5. Third-Party Provision of Personal Information

The Company will not provide personal information to third parties without customer consent, except as required by law. However, this does not apply in the following cases. 1. When required by law 2. When necessary to protect human life, body, or property 3. When particularly necessary for improving public health or promoting healthy child development 4. When cooperation is necessary for national institutions, local governments, or their commissioned parties to perform duties prescribed by law

6. Personal Information Security Management

The Company takes appropriate security management measures to prevent loss, destruction, falsification, and leakage of personal information. Specifically, we implement access control, encryption, regular security audits, etc., and strive to protect personal information.

7. Rights Regarding Personal Information

Customers have the following rights regarding their own personal information held by the Company.

  • Request for disclosure of personal information
  • Request for correction, addition, or deletion of personal information
  • Request for suspension or deletion of personal information use
  • Request for suspension of third-party provision of personal information

8. Contact Information

For inquiries regarding personal information handling, please contact us at the following. Cor Co., Ltd. IoTRealm Privacy Officer Email: privacy@cor-jo.com Contact Form: https://cor-jp.com/contact/

9. Privacy Policy Changes

The Company may change this privacy policy due to changes in laws or business content. When changes are made, we will announce them on our website.